MATSUMOTO Shigeru
   Department   Aoyama Gakuin University  Department of Economics, College of Economics
   Position   Professor
Language Japanese
Publication Date 2008/03
Type Academic Journal
Peer Review Peer reviewed
Title Matsumoto, S. and Cao, Y. (2008) Resolving Service Quality Uncertainty Through Word-of-Mouth Communication. The Review of Socionetwork Strategies Vol.1, No.2 pp.40-52. (Springer)
Contribution Type Collaboration
Journal The Review of Socionetwork Strategies
Volume, Issue, Page pp.40-52