NAKATSUKA Akihiro
Department Aoyama Gakuin University Department of International Management, Graduate School of International Management Aoyama Gakuin University Department of International Management Science, Graduate School of International Management Position Associate Professor |
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Language | English |
Publication Date | 2013 |
Type | Academic Journal |
Peer Review | Peer reviewed |
Title | A Case Study on Optimal Allocation of Call Center Staff - With Un-used Phones and Repeated Calls Situation |
Contribution Type | Collaboration |
Journal | Innovation and Supply Chain Management |
Publisher | Japan Management Training Center |
Volume, Issue, Page | 7(1),pp.25-31 |
International coauthorship | International coauthorship |
Author and coauthor | ◎Masahiko Tanaka, Hangfeng Luo, Shuhei Inada, Akihiro Nakatsuka |