NAKATSUKA Akihiro
   Department   Aoyama Gakuin University  Department of International Management, Graduate School of International Management
   Aoyama Gakuin University  Department of International Management Science, Graduate School of International Management
   Position   Associate Professor
Language English
Publication Date 2013
Type Academic Journal
Peer Review Peer reviewed
Title A Case Study on Optimal Allocation of Call Center Staff - With Un-used Phones and Repeated Calls Situation
Contribution Type Collaboration
Journal Innovation and Supply Chain Management
Publisher Japan Management Training Center
Volume, Issue, Page 7(1),pp.25-31
International coauthorship International coauthorship
Author and coauthor ◎Masahiko Tanaka, Hangfeng Luo, Shuhei Inada, Akihiro Nakatsuka