■ Specialization and related fields
Marketing, Service Management, Customer Management, Customer Satisfaction Index
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■ Business career
1.
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2011/04~
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Aoyama Gakuin University School of Business Department of Marketing Professor
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■ Belonging society
1.
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1994~
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Japan Society of Marketing and Distribution
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2.
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2012/08~
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Japan Marketing Academy
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■ Research topic, funded research, and department laboratory expense
1. |
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Context Approach to Develop the model of value co-creation (Key Word : )
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2. |
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Service Marketing (Key Word : )
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